Built for organizations with employees working across different roles and locations.
538 focuses on communication challenges that become harder when employees work across schools, campuses, field locations, facilities, jobsites, service territories and shifts. As employees spread across functions, locations, shifts, professional identities, organizational levels and access to information, alignment takes more deliberate work to maintain.
The shared condition

Education

Utilities & Field Teams

Distributed Employees
Higher Education
Athletic departments, universities, and campus units navigating staff alignment, organizational change, leadership communication, and highly differentiated employee groups.
K–12 Education
Districts where leaders need to communicate across administrators, principals, teachers, classified employees, operations staff, and multiple sites.
Public Agencies
Organizations communicating across field, frontline, shift-based, operational, and office workforces.
Distributed Workforces
Organizations where information has to travel from leadership through supervisors to employees across jobsites, facilities, and locations.
Who usually brings 538 in
Communication leaders
An engagement survey identifies communication as a problem, without explaining why.
HR and people leaders
Employees hear about organizational priorities, but leadership is unsure whether those priorities are understood.
Superintendents and education leaders
Different sites or departments are operating from different information.
Executives leading change
A change is underway, and existing communication gaps are becoming more costly.
Leaders of small communication teams
Managers have become the main point of contact for organizational information, whether or not they are prepared for it.
Start a conversation about what you’re seeing.
Organizations reach out to 538 when they are navigating change, struggling to reach a distributed workforce, or unsure what employees understand about organizational priorities.

